storecardsppi.com is a trading style and brand of Money Management Team or MMT which is regulated by the Financial Conduct Authority (FCA) in respect of regulated claims management activities FRN:836618.
Who are MMT?
MMT are specialists in assisting customers reclaiming what is rightfully theirs. Starting in November 2012, we specialised in helping people who were in financial difficulty reclaim their mis-sold PPI and today – we still do the same!
We believe that anyone should be able to claim back what is rightfully theirs irrespective of their situation. We aim to help anyone with their potential reclaims, regardless of their financial situation.
MMT Mission Statement
Our mission is to Financially Empower the Nation.
For us to achieve this we have a set of Values and People Values.
Our Every Day Values:
We believe this what our customers should expect from us and the service we provide to them
No Hidden Fees or Up-front Costs
We don’t have any hidden costs or up-front fees with any of our services. After completion of an assessment of your case, we will tell you whether we believe you have a potential case before we contact your bank or other finance provider with a complaint. Please note : fees will only apply if you decide to take on our services in full and allow us to act on your behalf.
For more information please see our terms and conditions page.
The MMT Team
MMT’s focus is on providing the highest level of service to their customers. To meet this objective every adviser at MMT has ongoing training and coaching to ensure that we provide you with the right advice and support throughout your claim journey with us.
At the heart of every strong business should be some core expectations. At MMT, we feel our values truly capture the minimum standard of what we and our customers can expect everyday.
This is all down to the great people that work here at MMT. Working behind the scenes we have support teams that make the lives of our staff much easier, but the main teams you will speak to as a customer are:
PPI Claim Advisers
Our PPI Claim Advisers are each trained a specific field of expertise are hardworking, dynamic and the heartbeat of our contact centre. They will do their utmost to speak to you at the most convenient time to discuss & understand your situation to progress your PPI claims case. They will ensure you are given the correct advice about each potential claim and start the investigation process by sending you your Welcome Pack
Once we have all your paperwork signed and returned our Claims Handlers will contact your Banks and Creditors to start the PPI complaint process. They will be your point of contact throughout your time with us and be able to answer all of your queries and questions. They will also be the person that calls you to give you the good news should you be offered a refund!
Customer Care & Well-being
Our customers are at the heart at what we do, and understand that from time to time customers from all walks of life may experience things where they may need some extra or different care and assistance from us.
It may be important for us to tell the banks or lenders while we are doing your claims or what your current situation is, however we will never do this without speaking with you first and you providing us with explicit consent to do so.
MMT are here to support our customers wellbeing during their time with us, and there may be times where we recommend a service that could help you and your current situation.